Privacy Policy

Effective Date: February 28, 2025

1. Introduction

Welcome to The Tick Guy, LLC ("Company," "we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. If you have any questions, please contact us at support@thetickguy.com.

2. Information We Collect

We may collect the following information:

• Personal Data: Name, email address, phone number, and other contact information provided voluntarily.
• Payment Information: Processed securely by third-party vendors; we do not store payment details.
• Usage Data: IP address, browser type, device information, and website interactions.
• Cookies & Tracking: Used for analytics and functionality; you can manage settings in your browser.

3. Mobile Information Sharing

We do not share your mobile information with third parties for marketing purposes without your explicit consent.

4. Data Transfer Commitment

We will not transfer your personal data to external organizations without your consent, except as required by law.

5. Data Protection Policies

We have strict policies in place to prevent unauthorized sharing of your data, including:

• Encryption: AES-256 encryption for stored data and SSL/TLS encryption for transmitted data.
• Access Controls: Only authorized personnel and trusted vendors have access to personal data.
• Regular Audits: Periodic security audits ensure compliance with industry standards.

6. SMS Communications & 10DLC Compliance

By providing your phone number, you consent to receive SMS messages from The Tick Guy, LLC. Our SMS policies include:

• Message Frequency: "Message frequency varies" or "1-2 messages per month."
• Opt-In: "Text START to opt-in."
• Opt-Out: "Text STOP to unsubscribe."
• Help: "Text HELP for assistance."
• Message & Data Rates: "Message and data rates may apply."

For details, visit our Terms & Conditions.

7. Your Rights & Choices

You have rights regarding your data, including:

• Accessing and correcting your personal information.
• Opting out of marketing emails and SMS messages.
• Requesting data deletion, subject to legal obligations.

8. Changes to This Policy

We may update this Privacy Policy. We will notify users by posting updates on this page.

9. Contact Us

If you have any questions, contact us at:

The Tick Guy, LLC
P.O. Box 280066, East Hartford, CT 06128
Phone: (860) 343-3424
Email: support@thetickguy.com